Engage with your audience through the right channel at the right time, for maximum impact. Designed to help you optimise every customer touchpoint, the Taguchi platform coupled with a seamless integration with Tall Bob simplifies the process of creating, managing and fine tuning your customer journeys.

Taguchi’s distributed customer engagement platform™ is specifically designed for companies with franchisees, branches, local stores and agents. It enables your company to leverage the collective customer expertise of the entire group to enhance both local and national marketing efforts. We offer advanced solutions across various industries, including digital marketing, customer engagement, loyalty, marketing automation, customer re-targeting campaigns, and local area digital marketing.

1. Multichannel automation (Email + SMS/MMS) - Automate campaign flows that deliver targeted messages across multiple channels, triggered by customer behaviour and interactions.
2. Local Area Marketing (LAM) capabilities - With flexible customisation options, easily tailor campaigns to meet the unique needs of both head office and individual store locations.
3. Data security & brand compliance - Centralised database management reduces manual handling of sensitive data, supporting privacy and spam regulation compliance while maintaining brand consistency.
4. Advanced segmentation & dynamic content - Create highly targeted campaigns by segmenting audiences based on attributes like purchase history, behaviour, and location. Personalise messages using dynamic content to boost engagement and conversions.
5. A/B testing - Experiment with different messages, formats, and strategies to discover what drives the best response from your audience.
6. Targeted & personalised messaging - Leverage detailed customer insights; including profiles, preferences, and behaviour—to send messages that truly resonate and add value.
7. Comprehensive analytics & reporting - Gain deep visibility into campaign performance with detailed dashboards tracking engagement, ROI, and key metrics.
8. Post-purchase & re-engagement flows - Automate follow-up communication after purchase to encourage upsells, collect feedback, or drive customer retention and loyalty.

Build, engage, and drive results with Taguchi & Tall Bob. Taguchi’s powerful tools make it simple to craft compelling mobile campaigns that reach your audience and deliver conversions.

For pricing, contact Taguchi.