Zendesk and Tall Bob
Connect Zendesk to automate SMS, MMS, mobile landing pages and mobile analytics into your customer service offering using Tall Bob.
Customer service software and support ticketing system by Zendesk. Cloud-based help desk solution used by more than 200,000 organizations worldwide.
Make Zendesk’s customer support tools even more powerful by integrating and automating SMS and MMS messaging. Take a step further by using Tall Bob's engagement tools and analytics to ensure you offer your customers the service and support they deserve.
Tall Bob's integration with Zendesk allows you to streamline your customer support communication with SMS messaging. With our SMS messaging platform, you can send and receive text messages directly from your Zendesk account, keeping all customer communication in one place. Our platform also provides personalized messaging options and in-depth analytics to help you measure the effectiveness of your campaigns. With our easy-to-use API, you can seamlessly integrate your Zendesk account with our SMS messaging platform and start improving your customer support communication today.
More than text messaging
With Tall Bob, you can:
Send SMS for marketing and engagement texts: Utilize SMS to communicate with your customers for promotional and engagement purposes.
Customise Sender ID’s: Set the sender ID as your company name or a mobile number (for reply path). There are certain character and country restrictions: Customize the sender ID for SMS messages as your company name or a mobile number, ensuring the message is delivered from a recognizable and trustworthy source.
Receive and receive SMS with Zendesk: Integrate SMS with Zendesk and receive messages from customers directly in your Zendesk account, streamlining customer communication.
Create landing page links: Create customized landing pages for your SMS campaigns with engaging tools like videos, forms, and images to increase customer engagement and conversions
Send and receive MMS from Zendesk: Integrate MMS with Zendesk and send and receive multimedia messages directly in your Zendesk account, improving customer engagement and communication.
Create, connect, convert.
Getting started and integrated is easy.
For pricing, contact the Tall Bob team.